Welcome to the RA
● The terms and conditions given in this Terms of Use, including Customer Guidelines, Cancellation Policy, Return, Exchange & Refund Policy, Payment Policy, and Privacy Policy (collectively, the “Terms”) regulate utilization/access of this website and services delivered by “RA or RiseAlive Infotech Private Limited,” “we,” “us,” or “our”) via the Platform (collectively “Services”).
● The Terms govern/bind all users of the Platform and/or Services (collectively “Users” and each a “User”, “you”, “your” and “yours”) and constitute a lawfully enforceable contract between each User and RA.
Please read and understand these Terms carefully before signing up/filling the form/using the site; with RA or accessing any content, purchasing packages, or using services on the Website. If you do not agree/differ to any part of these Terms or our Privacy Policy, you should not proceed to use our site/ Platform. You signify/acknowledge your approval of the Terms by clicking on the “I Accept” button provided on the website. By registering on the Platform, you adhere/confirm that you are legally qualified to contract and transact on the Platform.
RA reserves the authority, in its sole discretion, to revise/repurpose any parts of the Terms/contents at any time. Users/Visitors should regularly visit this page containing the terms and conditions of the Platform or Services to review the current applicable terms and conditions so that they are aware of any revisions to which they are bound. In case of any changes to the policies/Terms, we will either inform Users via the phone number registered with RA or post the changes on the relevant webpages of the site/Platform and update the “Last Updated” date at the top of that page as the effective date. However, any changes will not apply retroactively. Continued use of the Platform and/or Services after any such updates constitutes acceptance of the new/revised Terms.
RA’s exclusive technology underlying the Platform and/or Services—including campaign strategy formulation, design, content, software tools, influencer discovery systems, data analysis dashboards, user interface elements, architecture, libraries, and documentation (both printed and digital), trade secrets, and intellectual property—are not made publicly available and are protected globally.
“User(s)” refers to individuals or businesses or clients or prospects or visitors who visit, browse, or otherwise become clients on the Platform and avail of marketing services, campaign solutions, or analytics via our site/Platform. This may include Third-Party Influencers, celebrities, and Content Creators, and they are considered end-customers or vendors of services provided by or through RA.
By accessing the website at https://www.risealiveinfluencermarketing.com/,you are agreeing to be bound by these Terms and Conditions, subject to applicable rules, laws and regulations. Under these Terms, you are not permitted to:
● Use, Modify, adapt, or copy any proprietary content/material
● Use any text, video, or image on the RA platform for commercial gain or public distribution
● Reverse engineer or tamper with any software on the platform
● Remove copyright or ownership marks from materials provided
The content or materials on RA’s website may contain technical, typographical, or graphical errors. We do not warrant that any of the presented materials on our website are 100% accurate, complete, or updated. RA may revise the content at any time without prior notification to any of the visitor/user/client.
“Intellectual Property Rights” refer to all intellectual property—registered or unregistered—including copyright (including copyright in marketing software), patents, logos, trademarks, brand names, trade secrets, design elements, influencer databases, and marketing methodologies—developed by RA and/or its licensors in connection with the Platform, Services, and/or content.
The website, influencer data systems, proprietary software and campaign tools underlying the Services are the sole property of RA and are legally protected under copyright, trademark, and applicable intellectual property laws.
● RA is not responsible/liable for damages resulting from third-party activities, algorithm modifications, site outages, or unforeseen technical malfunctions.
● Under no circumstances shall RA be held liable for accidental, incidental, or consequential damages.
RA may pause or terminate your order/assignment with or without notice at any time without assuming any responsibility whatsoever to you or any third party if RA believes, at its sole and absolute judgment, that you have violated, misused, breached, infringed, or unethically tampered with or exploited any provision or clause of these Terms or otherwise behaved unethically.
Regardless of anything in this section, these terms shall remain in effect permanently, unless we decide to revoke them. Any alleged fraudulent, problematic, improper, or unlawful conduct that may justify such suspension, cancellation, or termination may be reported to the appropriate legal enforcement authorities. Upon termination/cancellation, your transaction records may be stored by RA for tax or legal compliance reasons.
If RA initiates any litigation against you, our attorneys will be entitled to recover from you, and you agree to pay, all valid legal fees and expenses of such action, in addition to any other relief that may be given/awarded.
Upon termination/cancellation of the agreement with a user under the Terms, the user’s access and usage privileges to the Sie/Platform and/or Services and any additional rights will be revoked. Except for obligations stated to extend/continue, each Party’s remaining responsibilities and privileges shall end immediately, though this termination will not affect any rights or duties already accrued as of the date of such cancellation/termination.
“Event of Force Majeure” refers to any circumstance/situation beyond a Party's reasonable control, including acts of God, disease outbreaks (such as coronavirus), epidemics, strikes, floods, fires, embargoes, boycotts, insurrections, warfare, explosions, riots, shortages of fuel, electricity or gas, disruption of transit, government mandates, unavoidable incidents, or deficits in labor or materials.
● Either party may end the contract/agreement with a 30-day written notification.
● All outstanding/balance payments must be cleared before finalizing termination.
● RA holds the authority to cancel/terminate services due to payment failure or contract violations.
● Any disagreements will initially be handled amicably between both sides.
● If unresolved, formal/strict/legal action will be subject to the jurisdiction of the courts in India and governed by the laws of the Republic of India.
We maintain the right to revise/change these Terms and Conditions at any point. Clients will be alerted of any substantial modifications.
We initiate content creation only after receiving advance payment and final approval on the KPIs from the client's end. In the event of dissatisfaction with the final product, the client is still obligated to cover the agreed costs incurred for resources such as influencer fees, studio rentals, software, shooting equipment, and related production expenses.
Clients are entitled to one round of video revisions from our team (subject to conditions outlined under premium plans). However, please note that reshoots will not be accommodated under any circumstances.
RA will not accept last-minute changes to influencer video/ editing requests. A minimum of 15-25 days’ notice is required for any new short video deliverables.
As a company committed to quality and trust, we strive to deliver visually attractive/engaging videos that elevate your brand’s image/reputation and enhance your social commerce outcomes. However, we do not promise/guarantee results in all cases, as performance may vary depending on external factors.
We operate with a strict ethical/legal code and do not support or provide any form of artificial engagements.
Our pricing is determined by the resources allocated and the type/number of influencers engaged in your specific campaign.
We employ the use of first-party/third-party cookies. By accessing https://www.risealiveinfluencermarketing.com/, you agree to use cookies in agreement with the RA privacy policy. Cookies help us improve the user experience and structurization/personalization for individuals visiting our website.
Terms & Conditions for Influencers/Content Creators
You (herein referred to as "you" or "Creator") are required to accept these Terms to use the Service. These Terms are accepted by clicking "I accept" when requested to do so when registering your Account.
A. Influencer/Creator: An individual or entity who professionally creates and publishes content in the form of video/picture/text on social media platforms, they also promote products in exchange for payment or products. Creators are also called "influencers" within this Agreement.
B. Client: Any legal entity, such as a brand or organisation, that subscribes/gives a purchase order to the Service offered by RA. Clients are also acknowledged as "customers" or "buyers" of the services provided.
C. Advertiser: A company that purchases advertising and promotional services, utilising Creators in their marketing.
The Influencer shall make social media postings/videos/images as described by RA from time to time for the brands and other influencer deals. Hereinafter known as the “Content.”
The Content will be innovative, original, qualitative, factual, compliant with the terms and conditions of the social media platform used, compliant with all applicable FTC guidelines, and will contain captions, hashtags, links, or titles the Advertiser requests to be included in the uploaded media.
A. The influencer will create original content that is acceptable, decent, trendy, engaging, honest, and factual.
B. The advertiser/promoter/brand can request that the influencer add tags, links, or titles in the description of the uploaded media.
C. The content should not contain any foul/vulgar language and should be suited for everyone.
D. D. The Influencer/content creator shall be required to obtain permission from the brand/Advertiser before publishing a post.
The Content created by the Influencer/creator, to fulfil this Contract, shall be the intellectual property of the Advertiser. However, both parties are allowed to share it with their respective channels.
The influencer will not compete with us on this or a related idea in the future.
Likewise, the content creator and their representative must turn over any leads or collaborations from the association to our organization.
Payment terms - Clients/customers will be required to give at least 50% advance payment along with the purchase order
Payments for Vendors - Vendors will be paid once the work/tasks have been completed and the payment from the client/brand has been received to RA.
RA reserves the right to cut a portion/complete payment if the work done by the vendor/influencer/content creator is not up to the mark.